01KJ45E02K07DCN4KAZGGC2SCA

Switchboard unable to dispatch events to KFC US endpoints in production

• Org: kfc_us • Env: production • Service: switchboardserviceretry1m ## Key Information: > • Switchboard is unable to dispatch events to kfc_us > > • This error message typically occurs when switchboard fails to dispatch switchboard events to the brands. > > • Switchboard events are dispatched to KFC and TB end points via Akamai. If there is a networking error at Yum end and the event did not reach Akamai there will be no reference id generated at Akamai for that dispatched event. ## Troubleshooting Steps: 1. Please look at the [switchboard US dashboard](https://app.datadoghq.com/dashboard/6x9