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01KJ3HHDCYKQGHDGN655BKFWCD

Order rejection rate exceeds 4% in PH_UK due to invalid miObjectNum and possible POS or menu issues

• Org: ph_uk • Env: prod-hopper • Service: workflowservice **Key Information** Rejection Reason: Invalid miObjectNum: 20112|1This monitor has generated an alert due to 4 percent or more orders have been rejected by restaurant(s) within the last 1 hour. There are many reasons that can reject an order. Typically stores being closed and/or POS is not ready to accept online orders, menu mismatch between YUM and POS. More information can be found in confluence: https://yumbrands.atlassian.net/wiki/spaces/YCC/pages/2621440058/ORDER+PROD+-+PH+UK+-+Rejected+Orders **What do Rejected Orders mean?** • *

commerce low resolved incident

Started: 2/22/2026, 8:44:29 PM

Duration: n/a

Incident Lead: Adam Schweitzer

adam.schweitzer@yum.com

Source: imported

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