01KJ3GMVXVY3645442P138AV75

Webex Contact Center Unavailable

**Problem:** Service Desk analysts are unable to access and/or change status in Webex Contact Center. Analysts are also getting kicked out of Webex application. **Impact:** Taco Bell Service Desk analysts are unable to assist stores with troubleshooting. Restaurants are stuck on hold waiting for an analyst to answer. **Root Cause:** TBD **Steps to Resolve:** TBD. Issue is now resolved. Affected users are able to access Webex and take calls again.