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01KJ2SC2NSR7E9P3TPT24TXK9M

Mismatch in LMS store alignment and user certification records

shared medium resolved incident

Started: 2/22/2026, 1:42:08 PM

Duration: n/a

Source: imported

Timeline

Root Cause and Resolution

Trigger:

Detection Gap:

Primary Cause:

Contributing Factors

Resolution:

Corrective Actions

Five Whys