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01KJ0BD06ZB2XBZ1AV88CPAAPJ

Unable to perform evening checks in HutBot at Pizza Hut Delivery - Redditch due to no active shifts

Users at Pizza Hut Delivery - Redditch are unable to perform evening checks in the HutBot app due to a message indicating there are no active shifts, despite using up-to-date iPhones.

shared medium resolved incident

Started: 2/21/2026, 2:59:30 PM

Duration: n/a

Source: imported

Timeline

Root Cause and Resolution

Trigger:

Detection Gap:

Primary Cause:

Contributing Factors

Resolution:

Corrective Actions

Five Whys