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01KHZ2GJPKZ7XJBHEEE6FA8AFQ

Unable to submit report in HutBot app for store 1PR328-42 due to frozen submit option

A report could not be submitted to store 1PR328-42 using the HutBot app, as the submit option is frozen and the data is not backed up on the mobile device.

shared medium resolved incident

Started: 2/21/2026, 3:04:55 AM

Duration: n/a

Source: imported

Timeline

Root Cause and Resolution

Trigger:

Detection Gap:

Primary Cause:

Contributing Factors

Resolution:

Corrective Actions

Five Whys