01KHY4SW3BRJ4FYA0V71XMWDJ6
Browser synthetic test failure on PH US Pick Up Order Flow 4 - Wings Menu
This browser synthetic test is basic. It tests for basic user functionality on Pizza Hut's website and refreshes orders on Customer Support with default filter. • If this fails, please help determine which step and try to manually recreate. • Identify if there are any deployments that may have caused this to fail. • Review with Support leads and then PH team if requiring additional help. • Plans to improve this in the future. • @webhook-byte-incident-io • @caleb.harris@yum.com The monitor was last triggered at Fri Feb 20 2026 12:25:41 CST. ---- [[Test Status](https://app.datadoghq.com/syntheti
commerce medium resolved incident
Started: 2/20/2026, 6:25:43 PM
Duration: n/a
Source: imported
Root Cause and Resolution
Trigger:
Detection Gap:
Primary Cause:
Contributing Factors
Resolution:
Corrective Actions
Five Whys
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Training modules mapped to this incident.
Commerce L1
Commerce Service Topology
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Commerce L1
Commerce Monitor Signals and Alert Quality
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Commerce L1
SRE New Hire Onboarding Baseline
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Commerce L2
Commerce User Journey and Failure Transitions
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Commerce L2
Commerce Incident Analytics and MTTx
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